Privacy Policy

Information You Provide Directly

• Account Information: Name, email address, password, and profile details when you register as a creator or brand.
• Creator Profile Data: Social media handles, platform links, audience demographics, content niche, and follower counts.
• Brand Information: Company name, website, campaign goals, product categories, and contact information.
• Communications: Messages you send us through contact forms, email, or in-platform support channels.
• Payment Information: Bank account or payment details for commission disbursements, processed through our secure payment partners.

Information Collected Automatically

• Usage Data: Pages visited, features used, clicks, time spent, and affiliate link activity.
• Device Information: IP address, browser type, operating system, device identifiers, and referring URLs.
• Performance Data: Click-through rates, order attributions, commission tracking, and campaign analytics.
• Cookies and Similar Technologies: Session cookies, persistent cookies, and tracking pixels. See Section 4 for details.

Information from Third Parties

• Social media platform data (where you grant permissions), brand partner campaign data, and analytics providers.

We use the information we collect to:

• Create and manage your account and provide platform services
• Match creators with brand affiliate programs using AI-powered recommendations
• Track affiliate link performance, orders, and commission calculations
• Generate AI-powered performance insights and reports
• Process payments and commission disbursements
• Send transactional communications (e.g., application status, commission updates)
• Send marketing communications where you have given consent
• Improve, personalize, and optimize the platform experience
• Detect fraud, abuse, and violations of our Terms of Service
• Comply with legal obligations and enforce our policies

We rely on the following legal bases: performance of a contract (to deliver platform services), legitimate interests (to improve and protect our services), consent (for marketing), and legal obligations.

We do not sell your personal information. We may share your information with:

• Brand Partners: Creator profile information (niche, audience size, platform presence) is shared with brands as part of the matching and partnership process, with your awareness.
• Service Providers: Trusted third-party vendors who assist with hosting, analytics, payment processing, email delivery, and fraud prevention, under data processing agreements.
• AI and Analytics Partners: Aggregated and anonymized performance data used to improve recommendation algorithms.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

We use cookies and similar tracking technologies to operate the platform, track affiliate performance, and improve your experience. The types of cookies we use include:

• Essential Cookies: Required for platform operation, authentication, and security.
• Performance Cookies: Measure how you use the platform to help us improve features.
• Affiliate Tracking Cookies: Track clicks and conversions attributed to creator affiliate links.
• Marketing Cookies: Used to show relevant advertising (with your consent where required).

You can manage your cookie preferences through your browser settings or our Cookie Preference Center. For full details, see our Cookie Policy.

We implement industry-standard security measures including:

• TLS/SSL encryption for all data transmission
• Encrypted storage of sensitive account and payment information
• Role-based access controls and internal data handling policies
• Regular security audits and vulnerability assessments

While we take reasonable precautions, no system is completely secure. We encourage you to use strong passwords and to notify us immediately at partner@affluencerhub.com if you suspect unauthorized access.

We retain your personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

Affiliate performance data and commission records may be retained for up to 7 years for financial and tax compliance purposes.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at partner@affluencerhub.com. We will respond within 30 days.

AffluencerHub operates globally and your data may be transferred to and processed in countries other than your own. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other mechanisms recognized under applicable data protection law.

AffluencerHub is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information promptly. If you believe a child has submitted information to us, please contact us at partner@affluencerhub.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or by posting a prominent notice on our platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your data, please contact our Privacy Team:

• Email: partner@affluencerhub.com
• General inquiries: partner@affluencerhub.com