Terms of Service

Acceptance of Terms

By accessing or using AffluencerHub, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not access or use our platform.

Agreement Scope

These terms constitute a legally binding agreement between you and AffluencerHub regarding your use of our platform and services. They apply to all users, including creators, brands, and visitors.

User Eligibility and Account Requirements

To use AffluencerHub, you must meet certain eligibility requirements and maintain accurate account information.

Eligibility Requirements

• You must be at least 18 years old or the age of majority in your jurisdiction
• You must have the legal capacity to enter into binding contracts
• You must not be prohibited from using our services under applicable laws
• You must provide accurate, complete, and current information during registration

Account Responsibilities

• Account Security: Maintain the confidentiality of your login credentials
• Accurate Information: Keep your profile and contact information up to date
• Authorized Use: You are responsible for all activities under your account
• Notification: Immediately notify us of any unauthorized use of your account

User Conduct and Responsibilities

All users must adhere to our community guidelines and conduct standards to maintain a safe and professional environment.

Prohibited Activities

• Engaging in fraudulent, deceptive, or misleading practices
• Violating intellectual property rights of others
• Uploading or sharing inappropriate, offensive, or harmful content
• Attempting to circumvent platform fees or payment systems
• Using automated tools to access or interact with our platform
• Impersonating other users, brands, or entities
• Spamming, harassment, or abusive behavior toward other users

Platform Services and Features

AffluencerHub provides a platform connecting creators with brands for collaboration opportunities. Our services include matching, campaign management, and payment processing.

Service Availability

• Platform Access: We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
• Feature Updates: We may modify, update, or discontinue features at any time
• Geographic Limitations: Some features may not be available in all regions
• Technical Requirements: Users must meet minimum technical requirements for optimal performance

User-Generated Content

• Content Ownership: You retain ownership of content you create and upload
• Platform License: You grant us a license to use your content for platform operation
• Content Standards: All content must comply with our community guidelines
• Content Removal: We reserve the right to remove content that violates our terms

Payment Terms and Financial Obligations

AffluencerHub facilitates payments between creators and brands. All financial transactions are subject to our payment terms and applicable fees.

Payment Processing

• Payment Methods: We accept various payment methods as specified in your account
• Processing Time: Payments are typically processed within 24-48 hours
• Currency: All transactions are processed in USD unless otherwise specified
• Tax Responsibility: Users are responsible for applicable taxes on their earnings

Fees and Charges

• Platform Fees: We charge a percentage-based fee on successful transactions
• Payment Processing: Third-party payment processor fees may apply
• Refund Policy: Refunds are handled according to our refund policy
• Chargebacks: Users may be liable for chargeback fees and disputes

Intellectual Property Rights

We respect intellectual property rights and expect all users to do the same. This section outlines the ownership and use of intellectual property on our platform.

Platform Intellectual Property

• AffluencerHub Assets: Our platform, logos, and proprietary technology are protected by copyright and trademark laws
• User License: We grant you a limited, non-exclusive license to use our platform
• Restrictions: You may not copy, modify, or redistribute our platform or content

User Content Rights

• Ownership: You retain ownership of all content you create and upload
• License to Us: You grant us rights to use your content for platform operation and promotion
• Third-Party Rights: You must ensure you have rights to any content you upload
• DMCA Compliance: We comply with the Digital Millennium Copyright Act for copyright infringement claims

Limitation of Liability and Disclaimers

This section outlines the limitations of our liability and disclaimers regarding the use of our platform.

Service Disclaimers

• As-Is Basis: Our platform is provided "as is" without warranties of any kind
• No Guarantees: We do not guarantee campaign success, earnings, or specific outcomes
• Third-Party Services: We are not responsible for third-party services or integrations
• User Interactions: We are not liable for disputes between users

Liability Limitations

• Our liability is limited to the amount paid by you in the 12 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for loss of profits, data, or business opportunities
• Some jurisdictions do not allow liability limitations, so these may not apply to you

Termination and Account Closure

Either party may terminate this agreement under certain circumstances. This section outlines the termination process and consequences.

Termination by User

• Voluntary Closure: You may close your account at any time through your account settings
• Data Export: You may export your data before closing your account
• Outstanding Obligations: You remain liable for any outstanding payments or obligations

Termination by AffluencerHub

• Violation of Terms: We may terminate accounts for violations of these terms
• Fraudulent Activity: Immediate termination for fraudulent or illegal activities
• Inactive Accounts: We may close accounts inactive for extended periods
• Business Reasons: We may terminate services for legitimate business reasons with notice

Effects of Termination

• Service Access: You lose access to all platform features and services
• Data Retention: We may retain certain data as required by law or business needs
• Outstanding Payments: Pending payments may be processed or refunded according to our policies

Dispute Resolution and Governing Law

This section outlines how disputes will be resolved and which laws govern these terms.

Governing Law

These terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution Process

• Initial contact through our support team to resolve disputes amicably
• Mediation through a mutually agreed-upon mediator if direct resolution fails
• Binding arbitration in San Francisco, California, if mediation is unsuccessful
• Court proceedings only for injunctive relief or intellectual property disputes

Changes to Terms and Notifications

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices.

Modification Process

• Notice Period: We will provide at least 30 days' notice for material changes
• Notification Methods: Updates will be communicated via email, platform notifications, or website posting
• Continued Use: Continued use of our platform after changes constitutes acceptance
• Objection Rights: You may terminate your account if you disagree with changes

Version Control

We maintain version history of our terms and will provide access to previous versions upon request. The effective date of the current terms is displayed at the top of this document.